Terms of Use

VELORA TERMS OF USE

EFFECTIVE DATE: 01.04.2026

1. Parties

These Terms of Use are entered into between Serdar Ziya Akova and the natural or legal person using the Velora services provided by Serdar Ziya Akova.

2. Scope of the Service

Velora is an online software service that includes appointment management, client management, service definition, revenue and payment tracking, reporting, staff performance, inventory management, and certain integrations.

3. User Representations

The user agrees, represents, and undertakes that they will:

  • Ensure that information entered into the system is accurate, current, and lawful;
  • Use Velora only for lawful purposes;
  • Not create content, data, or transactions that infringe third-party rights;

Comply with the necessary legal obligations concerning data belonging to their clients.

4. Account Security

The user is responsible for keeping account details and passwords confidential. Transactions performed through the account are deemed to have been performed by the user. If unauthorised use is suspected, the user must notify us immediately at iletisim@veloraappy.com.

5. Scope of Service

Features offered through Velora may be updated, changed, developed, or removed over time. Serdar Ziya Akova reserves the right to develop, maintain, update, and make changes to the service and system.

6. Prohibited Uses

The following uses are prohibited:

  • Attempts to compromise system security;
  • Unauthorised access to or copying of data;
  • Uploading unlawful content;
  • Spam, deceptive transactions, or creating false records;

Uploading third-party personal data to the system unlawfully.

7. Intellectual Property

Velora software, design, brand elements, content, and all intellectual-property rights belong to Serdar Ziya Akova. The user is granted only a limited, non-transferable, non-exclusive right to use the service.

8. Service Continuity and Limitation of Liability

Reasonable efforts are made to keep Velora available and error-free. However, interruptions may occur due to internet infrastructure, third-party integrations, maintenance, or force majeure. Serdar Ziya Akova cannot be held liable for indirect damages arising from the user's commercial activities, including loss of profit, data loss, or business interruption.

9. Data and Backups

User data is stored within the system. Where data export is made available, the user is responsible for taking any additional backups they consider necessary for their own business processes.

10. Suspension and Termination

The service may be suspended or terminated in the event of unlawful use, conduct threatening system security, non-payment, or breach of these terms.

11. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of İzmir have jurisdiction over disputes.

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Frequently asked questions

Velora helps you understand your business, not just manage appointments. Track revenue, clients, and team performance to see what is working best.
No. Pricing is transparent, and the features included with each plan are clearly shown before you subscribe.
Velora is built for hair salons, barbers, brow and lash studios, nail salons, spas, and similar beauty businesses.
Yes. Online booking and automated appointment reminders help clients stay informed and reduce missed appointments.
Yes. Velora is online, so you can access appointments, clients, and revenue information from your phone, tablet, or computer.
No. You control each team member’s access, so everyone only sees the information they need.
Yes. Your data is stored on secure servers designed for reliability and data protection.
Yes. You remain in control of your business data and can export it when needed.
Yes. Existing client data and essential information can be migrated with a planned process.
Yes. Velora is designed to be simple and intuitive, without requiring technical expertise.
Yes. Share your booking link so clients can view available times and book directly.
WhatsApp and Instagram integrations are planned to help you manage messages and bookings in one place.